Announcements:
PCR Test results are emailed within 48 hours for the standard service, and within 24 hours for the express service.
Your travel certificate from a RAT result at all locations are available within 1 hour.
We are unable to advise when you should book your pre-departure test.
Please contact your destination country, or airline for this information.
Fill in the contact form to enquire about Test to Travel COVID-19 Pre-Departure Testing, and someone from our team will get in touch.
Our customer support team operating hours are
Monday – Friday 8.30am – 5pm
Weekends and Public Holidays – CLOSED
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Alternatively you can call 0800 555 858
If calling from overseas, please phone +64 3 360 0860
Our customer support team are available
Monday – Friday 8.30am – 5pm
Weekends and Public Holidays – CLOSED
