Contact us

Announcements:

 PCR and Total (IgM + IgG) Nucleocapsid Antibody Test results are emailed within 48 hours for the standard service, and within 24 hours for the express service. 

Your travel certificate from a RAT result at all locations are available within 1 hour.

We are unable to advise when you should book your pre-departure test.  
Please contact your destination country, or airline for this information.

Fill in the contact form to enquire about Test to Travel COVID-19 Pre-Departure Testing, and someone from our team will get in touch.

Our customer support team operating hours are
Monday – Friday 8.30am – 5pm
Saturday – Sunday and Public Holidays 9am – 1pm

Alternatively you can call 0800 555 858

Our customer support team are available
Monday – Friday 8.30am – 5pm
Saturday – Sunday and Public Holidays 9am – 1pm